Mandates

• Personal Account Opening Form
• Minor Savings Account Application – English
• Internet Banking Mobile Banking Debit Card E-statement SMS Alerts
• Current Account Introduction Form – English
• KYC Compliance Additional Joint Indivisuals Application -English
• KYC Compliance For Directors Of Companies Application- English
• Limited Liability Company Account Application-English
• New Account For Existing Account Holders Application -English
• Partnership Account Application – English
• Proprietorship Account Application-English
• Standing Order Application

Requests

• Debit card request
• Standing Orders (Back)
• Standing Orders (Front)

Customer Charter

• Customer Charter – English
• Customer Charter – Sinhala
• Customer Charter – Tamil

Terms and Conditions

• General Terms and Conditions
• General Terms and Conditions – Sinhala
• General Terms and Conditions – Tamil
• Terms and Conditions Business Corporate
• Terms and Conditions Business Corporate – Sinhala
• Terms and Conditions Business Corporate – Tamil
• Terms & Conditions (Digital Banking) – English
• Terms and Conditions (Digital Banking) – Sinhala
• Terms and Conditions (Digital Banking) – Tamil
• Corporate Internet Banking & Trade Terms and Conditions
• Letter of set off

The Financial Ombudsman

• The Financial Ombudsman – English
• The Financial Ombudsman – Sinhala
• The Financial Ombudsman – Tamil

Checklist & Guide

• Checklist and Guide – English
• Checklist and Guide – Sinhala
• Checklist and Guide – Tamil

Employment Application Form

• Employment Application Form

AML policy

• AML Policy
• Annexure 1 – Circular on Risk Based Approach
• Annexure 2 – Circular on Account Opening and Know your Customer
• Annexure 3 – Name Screening Process
• Annexure 4 – STR Format
• Annexure 5 – PEP Memorandum