Last updated: 18 October 2021
While serving the Customer, Cargills Bank Limited may be privy to information relating to the Customer, including information of a confidential nature.
This policy applies to all whose private and confidential information is furnished to Cargills Bank Limited, while obtaining Services provided.
Cargills Bank is strongly committed to protect the privacy of its Customers and has taken steps to protect the information furnished to it.
The Customer shall not disclose to a third party, in any manner whatsoever, any information of a confidential nature relating to the Bank obtained and/or gathered and/or extracted and/or collected in the course of availing the Services.
Failure to comply with this obligation shall permit Cargills Bank to terminate the Services without prejudice to any damages or prior notice to which it may be entitled to by the Customer.
In assurance of security the Customer shall take precautionary measures to safeguard herself/himself from frauds, specifically in dealing with bank account details / credentials including User ID and/or Password, all of which should be of highly confidential nature.
The Customer authorizes Cargills Bank to exchange, share, part with all information related to the transaction history of the Customer to banks / financial institutions / credit bureaus / agencies and/or any stakeholder participating in any telecommunication or electronic clearing network as may be required by law or customary practice and shall not hold Cargills Bank liable for use or disclosure of this information.
Cargills Bank undertakes not to disclose the information provided by the Customer to a third party, unless acting in good faith and that such disclosure is necessitated:
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
While providing Services, We may ask a Customer to provide Us with certain Personally Identifiable Information (PII) that can be used to contact or identify the Customer. PII may include, but is not limited to:
While providing our Services, we may also obtain and/or collect and/or gather inter alia the information relating to sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualifications, professional training, employment agreements, Non-Disclosure Agreements , information on bonuses and compensation, information on marital status, family members, National Identity Card (or other taxpayer identification) number, office location.
Usage Data is collected automatically while providing the Service.
Usage Data may include information such as a Customer’s Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that are visited, the time and date of the visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When a Customer accesses the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device used, the mobile device unique identity (ID), the Internet Protocol (IP) address of the mobile device, the mobile operating system, the type of mobile Internet browser, unique device identifiers and other diagnostic data.
We may also collect information that the web browser sends whenever a Customer visits our Service or accesses the Service by or through a mobile device.
We may use and store information about a Customer’s location if permission is given to do so (“Location Data”). We use this data to provide features of our Service, and to improve / customize our Service.
A Customer can enable or disable location services when using our Service at any time by way of their device settings.
A Customer can instruct their browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if a Customer does not accept Cookies, he/she may not be able to use some functionalities of our Service.
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on a personal computer or mobile device when offline, while Session Cookies are deleted as soon as the web browser is closed.
For more information on Cookies and a Customer’s choice on Cookies, the Bank’s Cookies Policy could be visited.
Cargills Bank may use Personal Data for the following purposes:
We may share personal information in the following situations:
Under certain circumstances, the bank may disclose Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Bank may disclose Personal Data in order to:
We may share Personal Data with Service Providers to monitor and analyze the use of our Service.
We may share or transfer Personal Data in connection with, or during negotiations of, any merger, sale of bank assets, financing, or acquisition of all or a portion of our business to another entity.
We may share Personal Data with Our business partners to offer Customers certain products, Services or promotions.
The bank will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Service, or if the Bank is legally obligated to retain data for longer time periods.
Customer information, including Personal Data, is processed at the bank’s operating offices and in any other place where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, computers located outside of a Customer’s district, province, country or other governmental jurisdiction where the data protection laws may differ than those from a Customer’s jurisdiction.
Cargills Bank strives to maintain up to date information regarding personal and financial details in accordance with best practices. However, if a Customer feels that the information regarding their account is outdated or requires amendments, a written request may be submitted to the nearest Branch of the Bank.
We have no control over the sites referred to above and assume no responsibility for the content, privacy policies or practices of any third-party site or service.
The security of Personal Data is important to the Bank, but no method of transmission over the Internet, or method of electronic storage is 100% secure. While the Bank strives to use commercially acceptable means to protect Personal Data, the Bank cannot guarantee its absolute security.
Residents of the European Union (EU) and European Economic Area (EEA) have certain data protection rights, covered by GDPR.
We aim to take reasonable steps to allow a Customer to correct, amend, delete, or limit the use of their Personal Data.
Customers who wish to be informed of what Personal Data we hold or want it removed from our systems, may email us at firstname.lastname@example.org.
Please note that we may verify Customer identity before responding to requests. Please note, we may not be able to provide Service without necessary data.
Our Services are not intended for use by children under the age of 18 (“Child” or “Children”). We do not knowingly collect personally identifiable information from Children under 18. Customers who become aware that a Child has provided us with Personal Data (other than information shared by the parents / guardians with the Bank for a minor savings product) should contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take steps to remove that information from our servers.